Cancellations, refunds and returns

You may cancel before dispatch for a full refund to your original payment method. Email contact@herstandardnutrition.com with your order reference to request cancellation.

Unopened products may be returned within 30 days of delivery. Contact us with your order reference before sending a return so we can confirm instructions. Our business mailing address is HER STANDARD Nutrition, 1905 N Market St, Tampa, FL 33602, United States. Contact support for authorized return instructions before mailing a product.

You pay return shipping for change-of-mind returns. HER STANDARD covers damaged, defective or incorrect orders. Contact us with the order reference and a description of the issue so we can arrange the appropriate resolution and shipping instructions. Opened products are generally nonreturnable, subject to applicable law.

Refunds are sent to the original payment method. We send confirmation after payment-provider confirmation. Your bank or payment provider determines when the credit appears. These policies do not limit rights provided by applicable law.